Services

Starting a new tech company? Repositioning your existing organization? Or seeking how to connect with customers in new and effective ways? We can help.

  • Position your new or existing company
  • Develop strategic plans and marketing communications
  • Develop differentiated and impactful business narratives
  • Create internal alignment and build team beliefs
  • Shape your customer journey 
  • Bring your brand to life

Human Experience

Anything you do as a brand is about people. It’s why you exist. So why aren’t people considered more in the opportunities to inform, educate, entertain and actually engage them? That’s where our human experience lab unpacks your unique opportunity to engage people with a focus on results.

Human experience is central to us at Expericent. It’s our first and last consideration when we work with you. Without a human connection effective internal and external brand connection is a non-starter.

 

| Design thinking
| Business modelling
| Behaviour modelling
| Journey mapping

Integrated strategy

Customer loyalty is the result of promises kept, positive experiences, follow-through and ultimately defined by people not companies. Your brand sits on top of your integrated strategy which is the guiding light that intersects the many aspects of your business with internal and external audiences.

Together, your brand and strategic planning go-hand-in-glove. That gloved hand never lets go of the mobile device so the many aspects of digital engagement need to be planned as an integral part of the process.

| Strategic planning
| Branding
| Marketing
   communications

 

Digital engagement

You can’t separate the hand from the digital device today. From smartphones to wearable technology, digital engagement is the most direct and potentially immersive opportunity to connect people with your passion, products and ideas.

We have worked in the digital space since 1992 and have been part of the digital revolution, grown with it, shaped it and have brought great brands with us.

| Digital strategy
| Human experience
    design
| Design sprints
| Content marketing
 

Better
storytelling

Somewhere in the 20th century business forgot about the power of story when, in-fact, human beings are hardwired over hundreds of thousands of years to want to experience them. Storytelling in business is a vast opportunity to engage people quickly and effectively. While not the campfires of old modern storytelling and the many ways it can be done is remarkable.

We connect ideas and audiences with a focus on why your story matters.

| Narrative and story  
   development
| Creative development
| Campaigns