Calgary Humane Society

Strategic Plan Development


In early 2023, the Calgary Humane Society completed its extensive facility renovation and the cycle of its strategic plan. I was engaged to lead the development of a new 2023 – 2026 plan. The seven-month process included over 110 pages of input from over 3,900 points of input from workshops, surveys and interviews internally and externally with directors, managers, staff, volunteers and donors, and distilling everything into a plan focused on community, animals, people and sustainability.


  • Planning the plan
  • Research
  • Workshops and interviews
  • Plan definition – goals, objectives, strategies and KPIs
  • Plan drafting and reviews